Sun Country Airlines

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Thu Oct 02 07:25:42 CDT 2014
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Announcements

This is the place to go for all the latest developments we know are so important to you and your travel plans. From new destinations and travel updates to friendly reminders and the latest discounts, you'll read it here, first.

Breaking News from Sun Country!

Learn about the latest news from Sun Country below.


CAMBRIA HOLDINGS OWNERS ACQUIRE SUN COUNTRY

Business as usual at the Hometown Airline

St. Paul, MN - July 20, 2011 - MN Airlines, LLC (Sun Country) announced today that its parent has sold Sun Country to a private company owned by the Davis family of St. Peter, Minnesota, the owners of Cambria Holdings, LLC. Financial terms of the transaction were not disclosed.

“Today is an exciting day for our employees, our customers and the communities we serve,” said Stan Gadek, president and CEO of Sun Country. “We look forward to working with our new owners to continue to expand our services, while maintaining our commitment to providing top notch customer service. As we approach our 30th anniversary as the Twin Cities’ Hometown Airline, we intend to provide our customers with even more domestic and international routes.”

Gadek went on to say, “the acquisition is a testament to the hard work and commitment of our employees during these past few years. I am very proud of our people and what we have accomplished during some challenging times, and I look forward to this exciting new chapter in Sun Country’s history.”

Sun Country has more than 800 employees and flies to 38 year-round and seasonal destinations, in the U.S., Mexico, Caribbean and Europe. The carrier’s all-Boeing fleet consists of 12 modern and fuel efficient 737 Next Generation aircraft.

No changes to Sun Country’s operations, management team or frequent-flyer program are planned. Sun Country’s headquarters will continue to be located in St. Paul, Minnesota.


Sun Country is Hot Doggin’ It to the West Coast

St. Paul, MN-July 1, 2011- Today Sun Country Airlines launched their “Hot Doggin’ it to the West Coast” promotion for the month of July to celebrate America’s birthday. The Hometown Airline will be serving passengers free hot dogs, chips and beer* on all evening flights to and from Los Angeles, San Francisco and Seattle. In conjunction with the St. Paul Saints promotion for National Hot Dog Day, Sun Country will also be giving away tickets to Saints baseball games on select flights.

Another unique marketing initiative the airline has launched is their new QR code campaign, which features a mixture of discount offers, fare sales and enter-to-win promotions. The Sun Country QR code can be found in LRT cars and station platforms, signage at the Mall of America as well as at local events throughout the summer, such as Basilica Block Party, Schwan’s USA Cup and Country Jam.

“We are always trying to come up with fun and unique ways to engage our Sun Country customers,” said Wendy Blackshaw, Vice President of Marketing & Sales. “This summer the QR code campaign should expose a lot of people to some great Sun Country deals.”

For more information on the “Hot Doggin’ it to the West Coast” promotion visit suncountry.com.

Sun Country has daily and sometimes twice daily flights to and from Minneapolis/St. Paul and Los Angeles, San Francisco and Seattle. For a complete flight schedule, go to suncountry.com.

*One alcoholic beverage per person. Must be 21 years or older (proof of ID required)


Sun Country Announces New Service to Costa Rica
Airline will Operate Only Non-Stop from Minneapolis to Liberia

St. Paul, MN-June 13, 2011- Sun Country Airlines today announced new international service between Minneapolis/St. Paul and Liberia, Costa Rica. The new service will be the only non-stop flight from Minnesota to Liberia. The new flights will operate weekly from January 13 through April 13, 2012 departing from and returning to the Twin Cities on Fridays. The seasonal service will offer both first class and coach seating on Sun Country’s Boeing 737-800 aircraft. Flights are for sale immediately on SunCountry.com or by calling 1-800-FLY-N-SUN.

“Liberia is a great winter destination and we are looking forward to providing Minnesota travelers with the only non-stop service,” said Stan Gadek, Sun Country president and CEO. “We’re expanding our Hometown Airline this winter to give our customers a familiar, convenient and value-based choice to Costa Rica. We’re excited to operate this new route and we think our passengers will be thrilled as well by the savings, high level of attention and award winning service that Sun Country is known for.”

Flight schedule and times for the Liberia, Costa Rica route are available at SunCountry.com. The Airline has also released the details of their winter schedule to other great warm weather destinations: Cabo San Lucas, Cozumel, Fort Myers, Harlingen/ South Padre, Ixtapa/Zihuatanejo, Mazatlan, Miami, Montego Bay, Palm Springs, Phoenix, Puerto Vallarta, Punta Cana, San Juan, St. Maarten and St. Thomas.

Sun Country Vacations, in conjunction with Sun Country Airlines, is celebrating the start of the new service with special deals on airfare and hotels packages to Liberia, Costa Rica. Visit SunCountryVacations.com or call toll-free 1-877-411-1177 for more information.


Sun Country Airlines Announces Secure Flight Information

Effective immediately, for travel on or after November 1st, 2010, Sun Country Airlines is required to provide additional information in accordance with the guidelines mandated under the Transportation Security Administration (TSA) Secure Flight program. Passengers are required to provide the following information:

  • Full legal name (as it appears on government-issued identification)
  • Date of birth
  • Gender
  • DHS Redress Number (if applicable)*

If the personal information contained in your existing reservation does not match your identification exactly, please enter your trip details below and update the information in order to be in compliance with the requirements of the TSA's Secure Flight program.

If this information is not provided, Sun Country Airlines will not allow a ticket(s) to be issued nor will check-in be allowed.

Please click here to update your information.


New Mexican Law on Accepting U.S. Dollars

Beginning September 14, 2010 the Mexican government has passed a new law regarding the use of American Dollars (CASH) to make purchases in Mexico. The use of American Dollars (CASH) will not be as free as it has been in the past.

Other methods of payment such as credit cards of all types and all issuing banks, Travelers Checks, Mexican pesos and non-American foreign currencies (such as Euros or Canadian Dollars) will not be affected in any way by this new law.

The most noticeable differences to travelers will be:

  • Hotels and Exchange Booths, and Local Banks will only be
    able to change a maximum of $1,500 USD CASH per person per
    month into Mexican Pesos. Previously there was no limit.
  • Businesses (including restaurants, shops, and Destination Management Companys) will only be able to accept a
    maximum of $100 USD CASH per transaction - but the
    number of transactions per customer is not restricted. Certain
    businesses may not be able to, or may choose not to accept
    American Dollars for any purchase at all (this may include shops, etc.); however still accepting Mexican Pesos.

If a customer wants to purchase an excursion (for example) that costs $150 US dollars per person, customers will only be able to pay $100 of this amount in USD CASH and the remainder will need to be in another form of payment (credit card, Mexican pesos, etc).

Airlines are advising they will only accept Mexican Pesos and credit cards for any fees (including baggage fees).

Vacationers should never carry large amounts of American dollars with them to Mexico, but instead they should consider either using a Credit Card, taking or locally withdrawing Mexican Pesos, or use Travelers Check's (of any currency).


Sun Country Airlines Completes Atlantic and Pacific Flights

Sun Country Airlines today announced its successful first flights to London, England and Honolulu, Hawaii from the U.S. Mainland operating Boeing 737-800 aircraft. Sun Country operated the London flights in scheduled service along with charter service to Honolulu utilizing procedures and equipment specifically designated for Extended-range Twin-engine Operations Performance (ETOPs).


Sun Country Airlines Ranked in Travel+Leisure’s
World’s Best Service Awards List of Top Domestic Airlines

Sun Country Airlines has placed within the top ten domestic airlines in Travel+Leisure’s 2010 World’s Best Service Awards. The awards are based on a readers’ survey that ranks travel companies based on personal service and attention. Click here for more information.


Sun Country partners with digEcor to offer In-flight Entertainment options

Sun Country Airlines will offer customers the use of personal entertainment systems through a partnership with digEcor, Inc., beginning this weekend with the launch of its inaugural flight between the Twin Cities and London. The digEplayer XT will be complimentary for all first-class travelers and will be available in coach-class for just $6. Each digEplayer will come preloaded with a selection of first-run movies including Avatar and Percy Jackson/The Lightning Thief as well as TV shows, music and games. Sun Country also plans to add the digEplayer XT on its Twin Cities-Anchorage, Alaska service and is evaluating the possibility of adding the devices across its entire system.


Announcing Sun Country Vacations!

Sun Country Airlines is excited to announce the launch of Sun Country Vacations, a new program that allows travelers to save time and money by booking airfare, hotel and more in a single, convenient transaction on suncountry.com. Sun Country Vacations has partnered with hundreds of hotels that share the same commitment to top-notch service. Now travelers can select from this wide variety of packages that suit their budget. Book your Sun Country Vacation today! More information


Sun Country Airlines Flies War Vets to D.C. to See Memorials

Sun Country Airlines partnered with Honor Flight Tri-State to fly WWII Veterans to Washington D.C. to give the honorees the opportunity to reflect and visit their memorials. Sun Country Pilot, Jay Biggs, and Flight Attendant, Carol Doro, whom are operating the Honors Flight, also had their fathers, U.S. Veterans, on-board. More information


Sun Country Flies Its First Pet!

On July 22, 2009, Sun Country started accepting cats and dogs as checked baggage on select flights. On August 4, 2009, Sun Country successfully flew its first pet as checked baggage! The airline will charge $199 per kennel per flight segment to transport the pets on select flights within the contiguous United States. For more information, click here!


Sun Country Ranked in Top 10

Sun Country Airlines has been ranked on the list of Top Domestic Airlines in Travel+Leisure’s 2009 World’s Best Service Awards. The awards are based on a readers’ survey that ranks travel companies based on personal service and attention. To learn more, click here.


Save Time and Money With Pre-Paid Bag Fees

Save time and money with the convenience of paying for your checked baggage online. Checked baggage can be pre-paid for up to 24 hours prior to your flight. Unaccompanied minors and passengers traveling as a part of a group are not able to pre-pay for checked baggage and must pay for checked baggage at the terminal upon check-in. To pre-pay for your checked baggage, please click here.


New UFlex Change Fee Protection

When you fly Sun Country, you can protect yourself from change fees with UFlex change fee protection. UFlex allows you to change the time, date, destination, and even the name on your reservation without paying the $75 (domestic) or $100 (international) change fee! Up to three change fees can be waived for UFlex ticket holders. For more information, click here.


Travel Insurance

Sun Country now offers travel insurance from TravelGuard. Available for purchase with airfare in one seamless transaction, travel insurance includes up to $800 for trip cancellation and/or interruption (under Gold plan), up to $500 for travel delays, up to $10,000 for medical expenses, and Travel Guard® Assist for emergency assistance anywhere in the world among other items. For more information, click here.


Sun Country Accepts Cash and Credit Cards Onboard Flights

To better serve you, Sun Country accepts both cash and credit cards for items available for sale onboard our aircraft. Items available for sale onboard Sun Country flights include snacks, sandwiches, candy, premium beverages, space-available first-class upgrades, headphones, and pillow/blanket sets. Credit cards that are accepted include Visa, MasterCard, American Express, Diners Club and Discover.