Sun Country Airlines

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Sun Country Baggage Policies

IN THIS SECTION:
Guidelines For Lithium Batteries
Carry-ons
Child Restraint Systems
Mobility Devices
Checked Baggage
Active Military Personnel
Fees: Oversize/Overweight/Excess
Sporting Goods
Liability
Firearms & Ammunition
Medical Equipment
Baggage Department
Pets & Animals

Guidelines For Lithium Batteries:
As of January 1, 2008, travelers may no longer pack spare lithium batteries of any kind in checked baggage. Passengers wishing to carry spare lithium batteries for devices such as laptops, cell phones and cameras are now required to pack them in their carry-on baggage with the terminals covered or insulated. Travelers may check bags that contain batteries, as long as they are installed in electronic devices.

Please see the following web site for tips on traveling with spare batteries: http://safetravel.dot.gov/tips.html

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Carry-On Baggage:
You are permitted one (1) piece of carry-on baggage not to exceed 45 linear inches or 114 cm (length plus width plus height), including wheels, handles, or any other protruding items. Your carry-on baggage must fit easily in the Carry-on Sizer Boxes conveniently located near the check-in counters and gate areas, and may not exceed any of the following dimensions: 22” long x 14” wide x 9” tall or 114 cm (56cm x 35cm x 23cm). The weight of your carry-on bag may not exceed 35 pounds.

Plus, you may carry one (1) smaller personal item that must fit under the seat in front of you (i.e., purse, laptop, infant bag, etc.). The dimensions of this personal item may not exceed any of the following dimensions: 16” long x 11’’ wide x 8” tall. Any carry-on bag or personal item that exceeds these stated limits will be subject to applicable checked baggage fees.

Passengers may also have the following items, but must declare them to TSA at the screening checkpoint if not contained in a clear or transparent resealable 1 quart (1 liter) plastic bag and/or are over 3.4oz. (100ml).

  • Baby formula/milk (to include breast milk), juice, and baby food in containers if a baby or small child is traveling
  • Medications (liquid, gel, and aerosol)
  • Liquids (to include juice) or gels for diabetic or other medical needs
You may be subjected to secondary screening if you enter the screening checkpoint with liquids, gels, and/or aerosols on their person or in their carry-on bag.

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Baggage Fees
Fees paid for checked baggage are non-refundable and do not apply toward rebooking of an unused ticket.


Child Restraint Systems
Child restraint systems are permitted on-board when a ticket is purchased for the child. These items must be FAA-approved. No "booster seats" are permitted. Child restraint systems without the purchase of a ticket must be checked as baggage. Car seats and strollers may be transported at no additional charge.

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Wedding Dresses
Sun Country Airlines will accept wedding dresses as carry-on luggage. Wedding dresses MUST fit within current carry-on size restrictions and may not exceed any of the following dimensions: 22” long x 14” wide x 9” tall or 114 cm (56cm x 35cm x 23cm). Hanging and laying wedding dresses flat in an overhead storage bin is NOT available. Please note, wedding dresses will not be handled any differently than any other carry-on item.


Mobility Devices
Mobility devices, crutches, canes, braces, or other mobility aids needed by the customer are not counted as additional carry-ons and must be stored in accordance with Federal Aviation Administration (FAA) Regulations. For additional information see our Special Needs Help Page.

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Checked Baggage
Save time and money with the convenience of paying for your checked baggage online. Checked baggage can be pre-paid for up to 24 hours prior to your outbound flight. Unaccompanied minors and passengers traveling as a part of a group are not able to pre-pay for checked baggage and must pay for checked baggage at the terminal upon check-in. Domestic travelers will also have the opportunity to pre-pay their checked baggage through the web check-in process up to 6 hours prior to departure. You can pre-pay for your checked baggage while booking a flight, or to pre-pay for checked baggage for a flight you’ve already purchased click here. Please note: BAGGAGE FEES ARE NON-REFUNDABLE AND NON-TRANSFERABLE. PLEASE SEE EXEMPTIONS BELOW.

We recommend you print your prepaid baggage purchase confirmation e-mail for your records and bring a copy to the terminal for check-in as your receipt of prepaid baggage.

Passengers may save money by checking their first bag for $20 each way and check a second bag for $30 each way if purchased online, or pay $25 for a first bag fee each way and a second bag fee of $35 each way if paid for at the airport;

The following passengers are exempt from the first bag fee:

  • First bag fees that have been pre-paid are refundable if ticket is upgraded to First Class at the airport.
  • Passengers who purchase discounted or promotional upgrades from Coach to First Class through our reservations department or at the airport.
  • Unaccompanied Minors (UMNR). To qualify for the exemption, the UMNR service fee must have been paid and all required support information entered in the passenger’s reservation. For more information on Unaccompanied Minors click here.

The following passengers will be exempt from the first bag and second bag fees:

  • Passengers who purchase a published First Class ticket.
    1. Special note: Passengers who purchase discounted or promotional upgrades from Coach to First Class through our reservations department or at the airport are exempt from the first bag fee only.
    2. All First Class ticket holders are subject to the normal $75 fee for any bag that is overweight or oversize (including their first two bags) and the $75 excess baggage fee for each additional bag.

Please note:

  • As part of baggage check-in procedures, which vary by airport, all baggage is subject to search by airport security agents.
  • Your name must be clearly and legibly marked on all baggage.
  • Baggage may not be checked to a destination that is not listed on your itinerary.
  • Baggage determined by Sun Country agents to be unsuitable for transportation may not be checked.
  • Styrofoam coolers are not accepted as checked or carry-on baggage.
  • On international flights, all baggage must pass customs inspection, as required by U.S. and international laws.
  • We do not transport medical oxygen for personal use for passengers with disabilities.
  • Printing and toner cartridges weighing more than 16 ounces are prohibited in checked and carry-on luggage.
  • Sun Country Airlines does not transport hazardous materials and dangerous goods. For more information about FAA definitions of these terms, please see the FAA site.
  • Car seats and strollers may be transported at no additional charge.


Active Military Personnel
Active US Military personnel traveling on official orders are allowed to check two bags up to 80 linear inches (length plus width plus height) and 70 pounds free of charge. To qualify, military personnel will need to present a valid military ID card. Baggage over these allowances are subject to excess baggage fees. This exception does not apply to travel companions or DOD civilians conducting official military business.

All baggage exceeding 50 pounds, 62 linear inches, or quantities as outlined above are subject to excess baggage fees. Checked baggage exceeding 80 linear inches will be accepted pending space availability. Checked baggage 100 pounds or over will not be accepted.

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Excess Baggage Fees
$75 will be charged for the third checked bag under 50 pounds and/or 62 linear inches (length plus width plus height), and for each additional bag under 50 pounds and/or 62 linear inches. Bags over 50 pounds and 62 linear inches will also be charged $75. Bags that qualify for two fees will be charged the higher fee. Bags over 100 pounds will not be accepted.

Overview of Baggage Policy Pricing
LuggageFees*
1st Bag – Purchased Online $20
2nd Bag – Purchased Online $30
1st Bag – Purchased at Airport $25
2nd Bag – Purchased at Airport $35
Each Additional Bag
Overweight (over 50 lbs. & under 99 lbs.)
Oversized (over 62 linear inches).
$75
*See exceptions listed in the Checked Baggage section above.

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Sporting Equipment
One (1) item of the following sporting equipment may be substituted for one of your checked baggage.

  • Fishing Equipment
    One (1) item of fishing equipment consists of: two (2) rods up to six (6) feet in length, one (1) reel, one (1) landing net, one (1) pair of fishing boots (properly encased), and one (1) fishing tackle box.
  • Golfing Equipment
    One (1) item of golfing equipment consists of: one (1) golf bag containing not more than 20 golf clubs and one (1) pair of golf shoes.
  • Skiing Equipment
    One (1) item of skiing equipment consists of: one (1) pair of skis, one (1) pair of ski poles, one (1) pair of ski bindings, and one (1) pair of ski boots; or one (1) snowboard, one (1) set of bindings, and one (1) pair of boots. A maximum of two (2) pairs of skis per bag will be allowed. Skis and snowboards can be up to six (6) feet in length. NOTE: Items in excess of the allowance will be subject to excess baggage charges for a single piece, whether or not presented as a single piece.
  • Bowling Equipment
    One (1) item of bowling equipment consists of: one (1) bowling ball, one (1) bowling bag, and one (1) pair of bowling shoes. NOTE: Items in excess of allowances will be subject to charges. The following sporting equipment will be accepted as checked baggage, but will not be included in determining the free baggage allowance. These items will be subject to a specified charge per item.
  • Additional Equipment
    Hockey Sticks (Maximum 5 sticks securely bound may count as a single piece of luggage) a baggage fee would apply. Lacrosse Sticks (Maximum 2 sticks securely bound may count as a single piece of luggage) a baggage fee would apply. Sport bags, (Baseball, Softball, Hockey, Lacrosse, Bowling, Golf, Dance, etc.) are considered luggage and subject to normal baggage fees.

The following sporting equipment will not be counted as a piece of your checked baggage allowance, and require additional fees.

NOTE: Sun Country does not provide bags or boxes for items listed below. Please call Sun Country Reservations toll-free at 1-800-359-6786 or 651-905-2737 for Minneapolis/St. Paul local calls (Mon-Sun, 5am-Midnight Central Time), if you plan to bring any of the following items on you on your trip.

  • Bicycles
    Sun Country will accept non-motorized touring or racing bicycles with single seats. Bicycles must have the handlebars fixed sideways and the pedals removed, or be placed in a cardboard container, or the pedals and the handlebars must be encased in plastic foam or similar material. The charge is $75 per bicycle on all flights.
  • Scuba-Diving Equipment
    One item of scuba diving equipment consists of: One (1) regulator, one (1) pressure gauge, one (1) mask, two (2) fins, one (1) snorkel, one (1) knife, one (1) spear gun and one (1) BC-vest (cannot contain air cartridges). The charge is $75 on all flights. These items must be placed in a container that prevents damage to the equipment. Like all passenger airlines, we are prohibited from transporting scuba diving tanks, even if they are empty.
  • Surfboard, Wakeboard and Kite boards
    The charge for one (1) surfboard checked as baggage is $75 on all flights. The maximum length is five (5) feet.
  • Windsurfing Equipment
    One item of windsurfing equipment consists of: One (1) windsurfing board with a wooden boom, one (1) mast with a maximum length of five (5) feet and one (1) sail. The charge is $75 on all flights.
  • Antlers
    On-line transport of antlers, free of residue, skull wrapped, tips protected are accepted and subject to aircraft load conditions. The charge is $75 on all flights. Under no circumstances will Sun Country Airlines assume liability for antlers.
  • Trailer Hitches
    The charge for one (1) trailer hitch checked as baggage is $75 on all flights. Trailer hitches need to be wrapped or packaged properly to avoid damage.

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Notice of Limited Liability
Unless a higher value has been declared and additional charges paid, Sun Country's liability for any form of damages as a result of the disappearance of, damage to, or delay in delivery of a passenger's personal property, including luggage, properly checked to its custody, shall be limited to the fair market value of the personal property involved at the time of the loss or delay, but in no case involving wholly domestic travel shall such liability exceed $3,300 per passenger, except for mobility devices. For international travels, including the domestic portions, subject to the Warsaw Convention, the liability limit for delay, damage or loss is approximately $9.07 per pound ($20.00 per kg) for checked baggage and approximately $400 per passenger for unchecked baggage. Where the Montreal Convention applies, the liability of Sun Country Airlines for the delay, damage or loss to checked and unchecked baggage is limited to 1,000 Special Drawing Rights per passenger (approximately $1,500.00).

On domestic flights, Sun Country shall not be liable for loss of, damage to, or delay in delivery of high value, fragile, or perishable items, including but not limited to, the following: medication, money, jewelry, silverware, negotiable papers, securities, electronic/video/ photographic equipment, samples, heirlooms, antiques, artifacts, works of art, musical instruments, or other valuables included in the passenger's checked luggage, with or without the knowledge of Sun Country Airlines. Sun Country does not assume responsibility for loss or damage due to normal wear and tear; protruding parts, such as feet, handles, wheels, straps, hooks; over sized or over packed luggage.

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Firearms & Ammunition
For information on transporting firearms and/or ammunition in your baggage, please see the Firearms & Ammunition Help Page.

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Medical Equipment
For information on transporting medical equipment (including mobility devices) in your baggage, please see the Passengers with Disabilities and Special Needs Page.

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Baggage Information Hotline
Your baggage, like your satisfaction, is important to us. For inquiries regarding delayed or damaged baggage, please call our toll-free hotline at 888-359-5586 for assistance. Customers in the Minneapolis/St. Paul metro area should call 612-970-3569.

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Pets as Checked Baggage
Starting July 22, 2009 Sun Country will accept cats and dogs as checked baggage on select flights within the contiguous United States. Pets are accepted conditionally and must not pose a hazard to the safety or health of any passenger or crew member. The following conditions apply to customers checking a pet as baggage; please note that these requirements do not apply to certified service/support animals:

*No oxygen will be administered to a pet in the event of an emergency.

  • A conditional reservation must be made for each segment. It must be booked with Sun Country Reservations and cannot be made at the airport or online.
  • Pets are accepted on all domestic flights except Anchorage, Branson, Laughlin, Miami, New York, San Juan and St. Thomas. Pets are not accepted on international flights.
  • Pets are not accepted on connecting or multi-stop flights.
  • There is a non-refundable fee of $199 per kennel per flight segment that must be paid at the airport.
  • Passenger must travel on the same flight as the pet.
  • Kennel and pet can not exceed a combined weight of one hundred (100) pounds.
  • All pets are subject to TSA screening.
  • Pets may not be checked in more than four (4) hours prior to scheduled departure.
  • Cats and dogs must be at least eight (8) weeks old and weaned for at least five (5) days.
  • No more than two (2) puppies or kittens younger than six (6) months, under 20 pounds, and of the same species may be transported in the same kennel.
  • Animals transported in the baggage compartment cannot be in heat, or tranquilized, or have signs of a pre-existing condition, illness or evidence of recent surgery.
  • Pets will not be accepted at curbside check-in, only at the main Sun Country ticketing counter.
  • A maximum of four (4) pets as carry-on baggage and two (2) pets as checked baggage will be accepted per flight total.

Kennel Requirements

Material
Must be a rigid plastic kennel. If kennel has wheels, they must be removed or rendered inoperable prior to check-in.
Size Kennel must give each animal enough room to move and lie in a natural position but cannot exceed 34 inches in height or 48 inches in length. If kennel is too small, the pet cannot travel.
Floor Floor must be solid and leak-proof. Absorbent material like training pads may be placed on floor. No loose materials such as litter will be allowed.
Door Door must form one side of the container entirely. Door may be hinged, but the locking pins must engage the container by at least 5/8” beyond the container frame where the pins are fitted. Hardware and fasteners must be in place and serviceable.
Ventilation Kennel must have at least one open end (can be door) and ventilation openings of at least 1” over the upper two thirds of the opposite end and remaining two sides. Total ventilated area must be 16% of total surface. Openings must be paw-proof. No edges of surfaces may be exposed for chewing.
Feed/Water Dishes Two containers must be present within the kennel for food and water. Dishes must empty prior to departure and accessible for filling from the outside. Dishes may be attached to the door if necessary.
Labeling Kennel must have LIVE ANIMALS tag/label displayed, two directional arrows (each on opposite ends) and the contact information for the owner. Feeding instructions for pet must be posted as well. Sun Country will provide all required labels.

Documentation Requirements
Sun Country requires a valid health certificate for each pet transported as checked baggage. Certificate must be issued within thirty (30) days of departure and contain the following:

  • Passenger’s name and address
  • Name of pet and breed
  • Signed and dated by a veterinarian, stating the animal is in good health
  • A list of administered inoculations and any medication required

A Letter of Acclimation is also required. The letter must be obtained from a veterinarian and states the temperatures that the pet is accustomed to – most specifically temperatures less than 45°F. Letter must also state the lowest temperature that a pet may be exposed to – typically not lower than 20°F.

Payment Requirements
Sun Country requires a valid health certificate for each pet transported as checked baggage. Certificate must be issued within thirty (30) days of departure and contain the following:

  • There is a non-refundable fee of $199 per kennel per flight segment.
  • Conditional reservation must be made by Sun Country Airlines Reservations.
  • Payment will only be accepted at the airport of the day of departure. No pre-paid fees are permitted.
  • Refunds are not permitted unless Sun Country Airlines refuses transportation of animal.

Weather Restrictions
Checking pets as baggage is not permitted when temperatures are below 45°F unless the Letter of Acclimation states the pet is accustomed to colder temperatures. Additionally, checking pets as baggage is not permitted when temperatures are above 70°F for snub-nosed dogs and cats or above 85°F for all other breeds.

Snub-Nosed Animal Cautions
Transporting animals that have snub or pug noses can be tricky. Due to their physiology, these animals are more likely than other breeds to experience respiratory distress. Warm weather and higher carbon dioxide levels can be especially hard on these animals, so the USDA has additional requirements. Below is a list provided by the USDA of animals that are defined as snub nosed.

DOGSCATS
  • American Bull Dog
  • Lhasa Apso
  • Burmese
  • American Staffordshire Terrier
  • Japanese Boxer
  • Exotic
  • American Pit Bull Terrier
  • Japanese Pug
  • Himalayan
  • Boston Terrier
  • Japanese Spaniel (Chin)
  • Persian
  • Boxer
  • Mastiff
 
  • Brussels Griffin
  • Pekinese
 
  • Bulldog
  • Pit Bull
 
  • Chinese Pug
  • Pug
 
  • Chow Chow
  • Shar Pei
 
  • Dutch Pug
  • Shih Tzu
 
  • English Bull dog
  • Staffordshire Bull Terrier
 
  • English Toy Spaniel
  • Tibetan Spaniel
 

Pets as Carry-on Luggage
Sun Country accepts small cats and dogs (16 lbs. or less) in the aircraft cabin on flights within the contiguous United States. Sun Country does not transport pets on international flights or on flights to/from Anchorage. Small cats and dogs are accepted conditionally and must not pose a hazard to the safety or health of any passenger or crewmember. The following conditions apply to customers bringing a small dog or cat (these requirements do not apply to certified service/support animals):

*No oxygen will be administered to a pet in the event of an emergency.

  • Only one pet per ticketed passenger is allowed.
  • Advance arrangements are required and availability is limited.
  • The non-refundable fee for a pet is $100 per flight.
  • Your pet in its carrier is considered a carry-on item and must be included in your regular carry-on allotment.
  • Only one pet per carrier is allowed.
  • You must provide a carrier for your pet that does not exceed 16”Lx11”Wx8”H.
  • Your pet must be able to stand up and move around in the carrier with ease.
  • Only soft-sided carriers designed as pet carriers are allowed.
  • The carrier must have a leak-proof bottom and be well-ventilated on at least two sides.
  • Your pet must remain in its carrier and stowed during the entire flight underneath the seat in front of the passenger.
  • When traveling with a pet, you cannot be assigned a seat in row one, the exit row, the bulkhead, or in the aisle.
  • You are responsible for complying with applicable federal, state and local regulations or ordinances related to pets.
  • Sun Country Airlines does not have carriers available at the airport.
  • Pets will not be accepted on connecting flights.
  • Pets will not be accepted on stopover flights greater than 5 hours in duration.

For additional requirements or to arrange to transport your pet on your flight, please contact Sun Country Reservations toll-free at 1-800-359-6786 or 651-905-2737 for Minneapolis/St. Paul local calls (Mon-Sun, 5am-Midnight Central Time).

Qualified individuals are allowed to carry specially trained service animals in the cabin of the aircraft without additional charges. See our Passengers with Disabilities and Special Needs section for more information on traveling with service animals.

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Prohibited Items